VetCoach

Lesson 10: What's the Weather Like in Your Practice?

TIPS - The Ideal Practice System

What's the Weather Like in Your Practice?

Foggy and Rainy? Cold and Snowy? Stormy and Overcast? Bright and Sunny? Just like the weather, your practice has it's own "climate." Your practice climate is how people feel about working in your clinic. Work place climate accounts for 20 to 30 percent of your business performance.

Okay, that's great, you say...but how can I improve the way people feel about working for me? It gets better. 50 to 70 percent of how people feel about working for you can be traced to the actions of the leader—you.

Want to improve the climate of your practice? It starts by understanding what staff need from a leader. The more emotionally demanding the work, the more empathic and supportive the leader needs to be.

Is veterinary practice emotional demanding? You bet! So, rather than distancing yourself from the emotional demands of veterinary practice, you can increase your leadership skills and improve your business by... being more empathic and supportive. You'll feel better and you'll enjoy coming to work in a practice that's got a bright, sunny climate—just the place pet owners want to visit.

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Drs. Vickie & Bryan

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